Frequently Asked Questions
Everything you need to know about our baby essentials and gear.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. Once your order is on its way, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please visit our returns portal to start your process.
Are your products machine washable?
Yes, most of our products, including our bandana bibs and quilts, are machine washable. We recommend washing on a cold, gentle cycle and tumble drying on low.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping options to more countries in the near future.
What materials do you use in your products?
We prioritize safety and comfort by using high-quality materials like 100% organic cotton, soft polyester fleece, and vegan leather for our diaper bags.
How can I contact customer support?
Our team is here to help! You can reach us via email at [email protected] or through our contact form Monday through Friday.